Language, Literacy and Numeracy

Language, Literacy and Numeracy (LLN) Support Policy

This policy has been designed to describe variations in arrangements for our clients who have specific language, literacy and numeracy needs and the support services available to these persons. The LLN Assessment is an exercise to determine if GTI needs to deploy additional resources to accommodate a student’s learning needs to achieve the desired outcome and offer equal learning opportunities.

This policy has been designed so that GTI can ‘Identify’ each student’s LLN abilities.

In essence the policy seeks to remove barriers within learning and assessment processes and practices which place individuals with specific needs in LLN at a disadvantage. Clients with special needs in the areas of Language, Literacy and Numeracy will have access to professional assistance and support to fulfill their training program requirements.

Go-Train is an organisation in which the trainers employed are professionally qualified and experienced to assist clients with their needs. Should there be issues with learning because of LLN difficulties, or because a client may not have English as their first language, that may prevent the student comfortably completing their course, Go-Train will discuss this with the individual and may refer them to an appropriate LLN service.

Go-Train will maintain professional development opportunities, and provision of professional services available to assist persons with specific disabilities and learning difficulties.


Go-Train processes and practices are developed to standards of vocational competence established for the community services and education sectors. Assessment processes and practices are designed to assess against the specified standard which is required to achieve a competent outcome. We will vary assessment arrangements where the standards permit for individuals with special needs. The extent of variations depends on the learning and development being undertaken and the assessment strategy utilised. Variations to the assessment processes and practices will be agreed prior to a student commencing the course or unit.


ALL students are required to attempt an LLN ‘Assessment’, either online or in the presence of their trainer BEFORE they commence training in the unit or course.

Satisfactory completion of the assessment is an entry requirement for admission into any course or unit, and is a condition of enrolment. If students do not satisfactorily complete the assessment they may, in some cases, not be permitted to participate in their chosen unit or course.

Satisfactory performance ?

Students do not have to get 100% correct in the assessment to demonstrate a satisfactory performance. Ultimately the trainer/assessor has discretion as to whether or not the student is up to the course. Trainers/assessors base their judgement on:

  • if the student can complete the enrollment form in full
  • if the student obtains at least 90% correct in the assessment

If students do not get at least 90% correct in the assessment the trainer/assessor has 3 options:

  1. allow the student to participate but with extra assistance in training and assessment
  2. allow the student to participate but with reasonably adjusted assessments
  3. do not allow the student to participate and offer a referral to external Govt LLN assistance programs

It is to be noted that High Risk Work licencing requires that persons can satisfactorily read and speak English without external assistance or interpretation.

For more information on Types of LLN Assessments, Support Programs and Access and Equity considerations, click here